Draft status: This is a draft policy page and is not final while confirmation items remain.
Last updated: 27 August 2026. Professional review needed: this policy should be reviewed by a qualified privacy professional before being relied on.
Who operates LettingReady
LettingReady is operated by AVH Digital. Full legal identity, trading address and data-controller details: [NEEDS CONFIRMATION].
Information we collect
We collect details you choose to submit through the checker, contact form, reminder requests, professional-help requests and provider registration form. This can include your name, email address, phone number, postcode or ZIP code, property address, property type, location, state, checker answers, certificate dates, selected services, reminder dates and notes.
Why we use it
- To respond to your request.
- To create and send checker, reminder or professional-help submissions.
- To review provider registration details.
- To understand website use and improve LettingReady.
- To keep records needed to manage requests.
Legal basis
The lawful basis for each processing activity needs confirmation by AVH Digital: [NEEDS CONFIRMATION].
Service providers
Form submissions may be processed by Netlify Forms. Analytics are processed using Google Analytics 4. Other hosting, analytics, email or workflow providers: [NEEDS CONFIRMATION].
Sharing with providers
If you ask for professional help, LettingReady may share relevant request details with an appropriate provider so they can respond. Provider-selection process and any referral or commission arrangement: [NEEDS CONFIRMATION].
International transfers
Some service providers may process data outside the UK. Transfer safeguards and provider locations need confirmation: [NEEDS CONFIRMATION].
Retention
How long request, reminder, checker and provider details are kept needs confirmation: [NEEDS CONFIRMATION].
Your rights
You may have rights to access, correct, delete, restrict or object to use of your personal data. Contact route for privacy requests: contact LettingReady. ICO complaint information and exact controller contact details: [NEEDS CONFIRMATION].
Security
LettingReady uses reasonable website and service-provider safeguards. Specific security measures need confirmation: [NEEDS CONFIRMATION].
Cookies and analytics
See the Cookie Policy for information about Google Analytics 4, cookies and browser storage.