LettingReady is a service operated by AVH Digital. Please use the contact form for privacy requests or general enquiries.
Information we collect
We may collect the details you choose to submit through property enquiry, contact, provider-interest or reminder routes. This can include your name, email address, phone number, postcode or postcode area, property type, services requested, certificate dates, reminder preferences and notes.
How we use information
- To respond to your enquiry or provider-interest request.
- To store and review property checklist, quote and reminder requests submitted through the website.
- To contact you about the specific enquiry or reminder request you submitted.
- To share relevant enquiry details with an appropriate local service provider where that is needed to respond to a request for help arranging checks.
- To improve the website, understand which tools are used and diagnose issues.
Consent
Property enquiry consent and reminder email consent are kept separate. General marketing emails would require a separate opt-in if introduced later.
Storage and service providers
Website form submissions may be stored by Netlify Forms and reviewed by AVH Digital for LettingReady. Where a request needs a response from a suitable provider, relevant enquiry details may be shared with that provider.
Email reminders
Reminder requests are only for certificate and property-service reminder emails relating to the details submitted. You can ask for reminders to stop using the contact form.
Retention
We keep enquiry and reminder details only for as long as reasonably needed to handle the request, keep useful records, comply with obligations or improve the service.
Your choices
You can ask to access, correct or delete personal information using the contact form.
Changes
This policy may be updated as the service develops, especially if new analytics, email automation or provider workflows are added.